Australia and New Zealand Banking Group Limited (ANZ Group) first established its presence in Indonesia in 1973 as ANZ Grindlays representative office. In 1993, ANZ Group took over Westpacs 85% stake in PT Westpac Panin and changed the name of the joint venture bank into PT ANZ Panin Bank. ANZ has 28 branches in 11 cities across Indonesia Awards and Recognition ANZ Wins AuIndonesia Service to Care Award 2012Au for Conventional Savings Category from Markplus Inc (27 January 2012). ANZ Call Centre Receives Two Prestigious Service Excellence Awards for ANZ Call Center Signature Priority Banking and ANZ Call Centre for General Banking from Marketeers (8 March 2012). ANZ Retail & Wealth as AIAAos Highest Net Sales Growth Recipient from AIA Indonesia (4 May 2012). ANZ Receives a Prestigious Services Quality Awards 2012 for its Retail Banking Business from AIA Indonesia (10 May 2012). ANZ Receives a Prestigious Award "Best Bank for Joint Venture" from Infobank (10 April 2012).