The Business Banking Resolution Service (BBRS) is a non-profit organization that resolves disputes between small and medium-sized enterprises (SMEs) and participating banks. It offers a free service to help SMEs resolve banking complaints through conciliation, mediation, and adjudication. The target audience includes SMEs with specific financial thresholds. The BBRS provides a cost-effective alternative to litigation, ensuring fair and reasonable outcomes. Its unique selling proposition is offering an independent, industry-funded service that bridges the access to justice gap for SMEs with medium-sized claims, providing personalized support without legal representation. The service is now closed to new registrations.