The Civil Service Superannuation Board (CSSB) of Manitoba administers pension, disability, and insurance plans for civil service employees. It offers services through CSSB Online Services, providing 24/7 access to pension and insurance information, allowing members to view statements, run pension estimates, and manage documents securely[2][3]. The target audience includes current and retired civil service employees. The unique selling proposition is the secure, accessible, and efficient management of pension and insurance benefits, enhanced by multi-factor authentication for added security[3]. This setup ensures members can easily manage their benefits at any time.