The Condominium Management Regulatory Authority of Ontario (CMRAO) administers the Condominium Management Services Act, overseeing the licensing of condominium managers and providers. Services include maintaining a list of licensed managers, handling complaints, and conducting discipline hearings. The target audience is condominium managers and management companies. The unique selling proposition is providing mandatory licensing and regulation to ensure professionalism and ethical standards in condominium management, enhancing trust and reliability within the industry. This regulatory framework protects condominium owners by ensuring that managers meet specific standards and adhere to a Code of Ethics.