Harbor Health Services, Inc. is a non-profit public health agency providing medical, dental, behavioral health, and social support services to communities in Boston, South Shore, and Cape Cod. Their services include primary care, community health centers, Programs of All-Inclusive Care for the Elderly (PACE), and Women, Infants, and Children (WIC) programs. The target audience includes over 30,000 patients, focusing on underserved communities. Their unique selling proposition is offering comprehensive, patient-centered care with a commitment to quality and accessibility, recognized as a Patient-Centered Medical Home and a Health Center Quality Leader[2][3][4].