The Independent Review Office (IRO) is a statutory office established under the Personal Injury Commission Act 2020 in NSW. It provides solutions for injured workers and those involved in motor vehicle accidents with complaints about insurers. Services include managing legal assistance grants and conducting inquiries into compensation schemes. The target audience is individuals with workplace or motor vehicle injuries. The unique selling proposition is its independent oversight and support in navigating complex compensation claims, ensuring fair resolutions and access to legal funding for those in need. [1][2][3]