John Hancock Retirement offers administrative and recordkeeping services for retirement plans, including 401(k) management. Their services include streamlined plan setup, consolidation, enrollment, and education tools. They provide investment options like target date portfolios and guaranteed income features. The target audience is plan sponsors and administrators. The unique selling proposition is their comprehensive, user-friendly platform and high-quality customer service, making them a leader in ease of doing business and customer support in the retirement planning industry[1][2][3].