Metropolitan is a leading South African financial services company offering life insurance, funeral cover, retirement, and investment products. Established in 1897, it aims to empower households with financial solutions. Metropolitan's services include personalized insurance plans and efficient claims processes. The company targets South African households, focusing on emerging markets. Its unique selling proposition is a commitment to customer-centric service, highlighted by its top ranking in the South African Customer Satisfaction Index. Metropolitan emphasizes financial literacy and community empowerment through its products and social initiatives[1][5].