Mutual Insurance Company of Arizona (MICA) is a physician-owned and directed mutual insurance company that specializes in providing medical professional liability insurance. Here are some key points about MICA: - Establishment and History: MICA was founded in 1976 and is headquartered in Phoenix, Arizona. It has been in business for over 48 years[2][3]. - Financial Strength: MICA is recognized for its financial strength and stability, holding an A (Excellent) rating from AM Best for more than 35 years. This rating reflects its ability to meet ongoing insurance obligations[1][3]. - Service Areas: MICA primarily serves Arizona, Colorado, Nevada, Montana, and Utah, offering coverage to individual physicians, physician groups, advanced healthcare professionals, and medical facilities[1][3]. - Insurance Coverage: MICA provides a range of medical malpractice insurance coverage, including medical professional liability, peer review, defense costs, supplementary payments, and discretionary medical payments. Their policies are claims-made, which encourages the reporting of potential claims and ensures coverage for future claims[1]. - Management and Leadership: The company is led by President and CEO Edward G. Marley, with other key executives including Sherry Haworth as COO[2][4]. - Customer Service: MICA is known for its high-touch service, with a commitment to promptly responding to inquiries and providing thorough explanations[1][4]. - BBB Accreditation: MICA is a BBB Accredited Business with an A+ rating, indicating a strong reputation for customer satisfaction and business practices[2].