Company Overview: nexG Platforms is a communication platform provider that enhances B2C interactions through secure and reliable technology. They offer services like automated chatbot support, agent-based support, and field team coordination. Their solutions span marketing, e-commerce, and customer support, utilizing AI/NLP for personalized interactions. Target Audience: Their target audience includes businesses across industries such as BFSI, education, healthcare, and e-commerce. Unique Selling Proposition (USP): Their USP lies in providing scalable CPaaS solutions with multi-channel support, ensuring data security and improving customer experiences through intelligent conversational interactions[1][3].