Silva Homes is a UK-based housing association providing homes for over 14,000 people in the South East. They manage over 6,500 rented properties, 1,000 shared ownership properties, and 2,500 garages. Services include housing management, supported housing, technical services, landscaping, and development. Their target audience is individuals and families seeking affordable housing options. The unique selling proposition is their commitment to community benefit through reinvesting surpluses into more homes and services, enhancing customer service levels, and offering a range of housing options to support diverse community needs[1][2][5].