The Tennessee Department of General Services provides essential support services to state government agencies. Services include procurement, building management, motor vehicle management, printing, postal services, and records management[1][3]. The department serves state departments, vendors, and citizens interested in surplus property[3]. Its unique selling proposition is offering centralized, cost-effective services that eliminate duplication and enhance efficiency across state agencies[1]. The target audience includes government entities and businesses seeking to work with the state[3].